Terms of service
Welcome to Dovetailed London. By accessing or using our website and services, you agree to comply with and be bound by the following terms of service. Please read these terms carefully before making any purchase or using our site.
1. Acceptance of Terms
By visiting our website or purchasing from us, you agree to be bound by these terms and conditions, including any additional terms referenced herein or available by hyperlink. If you do not agree with these terms, you may not access our site or use any of our services.
2. Product Information
We aim to provide accurate product descriptions and images. However, we cannot guarantee that all product descriptions, images, or other content are entirely accurate, complete, or current. If a product is not as described, your sole remedy is to return it in unused condition for a refund.
3. Pricing and Payments
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product at any time without prior notice. All payments must be made in full at the time of purchase. We accept major credit cards and other secure payment methods as indicated on our website.
4. Shipping and Delivery
We aim to process and ship all orders within the stated production and delivery times. Please note that delays may occur due to unforeseen circumstances such as customs processing, weather conditions, or other external factors. Shipping and delivery terms are outlined in our Shipping Policy.
5. Returns and Exchanges
We offer returns and exchanges in accordance with our Refund Policy. Please refer to our Refund Policy for detailed information on return eligibility and instructions.
6. User Accounts
When you create an account on our website, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account login details and for all activities under your account.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, and images, is the property of Dovetailed London Ltd or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.
8. Prohibited Conduct
By using our website, you agree not to:
- Violate any laws, regulations, or third-party rights.
- Engage in fraudulent activity.
- Distribute malware, spam, or unauthorized advertising.
- Attempt to gain unauthorized access to our systems or data.
9. Limitation of Liability
To the fullest extent permitted by law, Dovetailed London Ltd shall not be liable for any damages, losses, or claims arising out of your use of our products or website, including but not limited to indirect, incidental, or consequential damages.
10. Indemnification
You agree to indemnify and hold blameless Dovetailed London Ltd and its affiliates, officers, employees, and agents from any claims, damages, losses, or legal fees arising from your violation of these terms or any applicable law.
11. Governing Law
These terms and conditions are governed by the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services will be resolved in the courts of England and Wales.
12. Changes to Terms
We reserve the right to modify or update these terms at any time. Any changes will be posted on this page, and your continued use of the website or services after such changes constitutes acceptance of the new terms.
13. Termination
We reserve the right to terminate your account or access to our website at any time, without notice, for any reason, including but not limited to violations of these terms.
Contact Us
If you have any questions regarding these terms, please contact us at info@dovetailed.co.uk.