Shipping Policy

Thank you for choosing to shop with us! We are committed to delivering high-quality, ethically produced women's clothing with sustainability at the heart of everything we do. Below, you will find our detailed shipping policy, which outlines our production and delivery process.

Ethical & Sustainable Production

At our shop, we pride ourselves on our ethical and sustainable practices. Every garment is made to order to reduce waste and minimize our environmental impact. Once you place an order, our dedicated production team begins creating your item. This thoughtful and sustainable approach allows us to provide high-quality clothing while maintaining our commitment to reducing excess stock and waste.

Production Time:
All garments are individually crafted and take approximately 2-3 weeks to produce. We believe that creating clothing with care and attention to detail is worth the wait, ensuring that you receive a beautifully made, unique piece that aligns with our ethical standards.

UK Shipping

We offer free standard UK shipping on all orders. Once your item is produced, it will be shipped via our standard delivery service, which takes approximately 2-3 working days.

If you need your order more urgently, you can select our Tracked Next Day Delivery service at checkout for a fee. This option ensures that your item is delivered the next working day after it has been shipped.

International Shipping

For our international customers, we offer free shipping on orders over £120. Standard international shipping times will vary depending on the destination, and estimated delivery times will be provided at checkout. For orders under £120, a shipping fee will be calculated based on your location.

Free Returns

We understand that sometimes an item might not be quite right, which is why we offer free returns within the UK. If for any reason you need to return your order, simply visit our website for detailed return information. We want your shopping experience to be as smooth and stress-free as possible.

Why Choose Us?

By shopping with us, you are supporting a brand that values ethical fashion and sustainability. Our commitment to reducing waste through made-to-order production and responsible sourcing of materials helps us play our part in protecting the planet while providing you with timeless, stylish pieces.

Thank you for supporting ethical fashion and choosing to shop with us. If you have any questions regarding our shipping or returns policy, please don’t hesitate to reach out to our customer service team either via the chat box on our website or at info@dovetailed.co.uk.